Helping Individuals and Businesses With Outstanding Debts
Manage Your Account
Access Connect by CCSG, our Portal to manage your account.
Received A Notice
Resources to assist you in repaying your debt with CCSG.
Organise a Payment
Access the various payment options available to you.
We Are Here To Help
Assisting you with your debt during financial hardship.
Partnering with some of Australia’s Leading Corporations for Superior Debt Resolution Outcomes
Understanding Your Debt Options After a Receiving a Notice
CCSG is committed to partnering with you in managing your debt repayment, ensuring a more favourable outcome. Our approach is focused on understanding your unique circumstances and offering tailored solutions for effective debt resolution, with an emphasis on respectful communication and custom repayment plans.
Navigate Your Finances with Flexible Payment Arrangements
At CCSG, we understand the importance of flexible and convenient payment options for managing your debts. That’s why we offer a variety of payment methods to suit your needs. Whether you prefer using a credit card, BPAY, or setting up a direct debit, we have you covered. Our payment options are designed to make the process of debt repayment as straightforward and stress-free as possible. With our customer-centric approach, managing your account and making payments is hassle-free and tailored to your financial circumstances.
CCSG Is Here To Work With Consumers
We understand that sometimes it can be difficult to manage your bill payments. At CCSG, we are here to support you. Our dedicated team offers a level of service that is not only supportive but also empathetic, ensuring you receive the assistance you need in repaying your debt. We are committed to offering customised solutions and flexible payment options, tailored to your unique financial circumstances.
Respectful Communications
We understand that discussing debts can be stressful. Our Customer Services Officers are committed to guiding you towards a positive outcome, offering empathetic support and practical solutions.
Quality Commitment
Each call will CCSG is recorded for quality and training purposes. Every call passes through our internal Quality Assurance process to ensure that you receive the best customer experience possible.
Our Team
CCSG’s team of licensed commercial agents are expertly trained to collaborate with you, ensuring each interaction is geared towards reaching a positive outcome and offering effective, empathetic solutions.
We Are Here To Work With Consumers for Positive Outcomes
“The call I had with Renee was really successful. She was really really kind. I didn’t feel stressed or anxious, she completely understood my situation and she helped me out more than I thought when I called up so I am very very happy and I would definitely recommend her and RAC to other people. Thank you so much!”
Aimee D
“You guys have been fantastic. I have been in hospital and it’s been a bit of a muck around but absolutely great service.”
Joseph
“Mary has always been helpful. This is the second time I have called for an enquiry and she has always been very helpful, direct, polite and very understanding. Thank you Mary.”
Panga
“I spoke with Kelly today and I just want you and everyone to know that she was super warm, kind, considerate and efficient of course but I do value these more human qualities especially over the phone really highly and I think it’s really important to humanise phone services and Kelly does that and she does it with promptness. She's great!”
Karen
“I have been speaking with Bernard regarding an incident that happened last year. He was very caring and understanding and I feel so much at ease now after speaking to him. He was great. Thanks!”
Amanda
“My call centre experience was really really good, and I was made very comfortable, I wasn’t judged. I really had a lot of release for me during the conversation and so I can’t wait to get back on track. Thank you so much.”
Aimee