Navigate Your Debt Resolution Journey with Confidence
Thank you for taking the first step towards managing your debt with CCSG. We aim to make this process as straightforward and stress-free as possible. Choose the payment option that best fits your needs.
Why You Received a Message from Us?
If you’ve received a message from CCSG via SMS, email, letter, or phone call, it’s because we’ve been asked to assist you in addressing an outstanding debt. The information we have is provided to us in good faith by our clients, and our top priority is to ensure its accuracy and maintain your confidentiality.
Engaging with us promptly, regardless of whether you acknowledge the debt, helps us work towards a swift resolution. By addressing the matter early, we can explore various options and solutions tailored to your situation, allowing you to return to your priorities without unnecessary stress or delay.
Our team is here to support you through every step of the process, offering respectful and professional assistance to achieve a positive outcome.
If you’re finding it difficult to make payments, please reach out to us at (02) 8568 6500.
There may be alternative options available to you, and we’re here to assist you in finding a solution.
Credit Card
Please call your case manager on (02) 8568 6500 quoting your reference number. Credit Card payments can be made over the phone with one of our case managers or a secure link can be sent to you.
Additional fees may apply. Contact your case manager for details.
Direct Debit
If you have a payment arrangement and wish to pay by direct debit, your case manager can email or post this form to you for completion. You will need your CCSG reference number for this.
Please contact your case manager on (02) 8568 6500 to set up a direct debit.
Additional fees may apply. Contact your case manager for details.
Direct Deposit
You can pay directly into our trust account.
Visit any National Australia Bank and complete a deposit slip using the following details:
BSB: 082-184
Account number: 830382263
Reference: (Your CCSG Reference Number)
Alternatively, speak with your financial institution regarding making a direct deposit payment online.
BPay
CCSG’s Biller Code is 263814
To make a payment via BPAY, please contact your financial institution for assistance.
Be sure to quote your unique CCSG BPAY Reference as provided on your CCSG correspondence. Please note: a minimum payment amount of $50 applies.
Should you wish to confirm your BPAY reference, please contact your case manager on (02) 8568 6500.
Cheque/Money Order
CCSG accepts payment by cheque or money order.
Please ensure you quote your CCSG reference number with your cheque or money order and post to:
Credit Collection Services Group Pty Ltd
Level 10, 320 Pitt Street, Sydney NSW 2000
International Payments
Payment can be made from overseas using the below account details:
Account Name: Credit Collection Services Group Pty Ltd “Trust Account”
BSB: 082-184
Account Number: 830382263
Swift Code: NATAAU3303M
Bank Address: 343 Kingsway Caringbah NSW 2229
Reference: (Your CCSG Reference Number)
Need Answers?
Explore Our Comprehensive FAQs
If you have questions, our comprehensive FAQs are here to provide the information you need. We’ve carefully compiled clear and detailed answers to help you navigate your debt management journey with confidence. Whether you’re seeking guidance on repayment methods, understanding your obligations, or exploring financial assistance options, our FAQs are designed to offer the support and clarity you’re looking for, ensuring you’re informed at every step.
