by CCSGroup | Feb 26, 2026 | Debt Collection
By Daniel Taylor MICM CCE Twenty-five years ago, when I first stepped into the world of debt recovery, the industry looked and behaved very differently. The prevailing culture was adversarial, processdriven (without thought of consequence) and more often than not,...
by CCSGroup | May 26, 2025 | Debt Collection
Bad debt is a critical challenge for businesses, undermining cash flow, growth, and financial security. For Australian companies, addressing these risks isn’t optional – it’s essential. Recognising early warning signs and acting proactively can prevent debt from...
by CCSGroup | Dec 18, 2024 | Debt Collection
As 2024 winds down, personal debt in Australia has surged to record levels, reshaping financial behaviour across the nation. The figures are striking. The average personal debt (excluding mortgages) now stands at $15,200—an increase of $6,200 compared to previous...
by CCSGroup | Dec 8, 2024 | Debt Collection
Debt collection is an essential part of any business’s financial management. It involves the process of recovering unpaid debts from customers or clients who have defaulted on their payment obligations. In Australia, debt collection can be a complex and...
by CCSGroup | Dec 2, 2024 | Debt Collection
By Alex Caruana MICM* The best debt collection tool on the planet is not technology or data, it is good people using technology and data. But what truly makes people the most effective tool in debt recovery? It boils down to their ability to communicate – using both...
by CCSGroup | Nov 11, 2024 | Debt Collection
Managing debt recovery is a common challenge for businesses of all sizes. In fact, 30% of businesses cite overdue payments as their biggest cash flow issue. This can lead to significant financial strain, affecting the ability to pay suppliers, meet payroll, and invest...
